Customer and Technical Support
LanToucher Messenger FAQ
LanToucher Messenger End-User License Agreement - EULA
LanToucher Messenger End-User License Agreement - EULA (.PDF | Adobe Acrobat)
LanToucher Messenger Download Guide
LanToucher Messenger Installation Guide
LanToucher Messenger Terminal Server Installation Instructions
LanToucher Messenger User's Manual (Online)
LanToucher Messenger User's Manual (Download) (.CHM)
VitalSoundLab.com [1.0 MB | HTTP | United States, Herndon]
LanToucher Network Chat
LanToucher Network Chat End-User License Agreement - EULA
LanToucher Network Chat End-User License Agreement - EULA (.PDF | Adobe Acrobat)
LanToucher Network Chat Download Guide
LanToucher Network Chat User's Manual (Online)
LanToucher Network Chat User's Manual (Download) (.CHM)
VitalSoundLab.com [0.3 MB | HTTP | United States, Herndon]
Before contacting Customer Support, please consult the user's manual. It contains the answers to some of our most frequently asked questions and may quickly and easily provide a solution to your difficulty. Also, please ensure you have the latest version of the software. The latest version of LanToucher Messenger can be downloaded from our web site at http://www.vitalsoundlab.com/downloads
If you are still experiencing problems, please feel free to contact our Customer Support representatives or you can fill out the online form below.
Please ensure that your computer system meets the minimum system requirements that are listed in the LanToucher help file. Our Customer Support representatives will not be able to help customers whose computers do not meet the requirements. So that we can better help you, please have the following information ready:
- Where did you acquire the product?
- Product version number
- Exact error message reported (if any) and a brief description of the problem
- Your computer's processor type and speed (e.g. Pentium 233 MHz)
- Amount of RAM
- Operating system
- Your network configuration
- Brand of network interface card (NIC)
- Network software you are running
Vital Sound Laboratory makes every effort to provide you with a quick response to your questions or problems.
To use the online form, simply give the information requested, type in your question or comment in the space provided, and click the "Send" button (All fields marked with a * are required).